PromoStandards as a service — for NetSuite suppliers

I run your PromoStandards services so you don't have to.

SuiteStandards is a managed PromoStandards service for NetSuite-based promotional products suppliers. I stand up the services distributors ask for — inventory, order status, shipment notifications, invoices, media, and more — host them for you, and keep them compliant as the spec evolves. Live in about a month.

The problem

Most suppliers can't keep up with the PromoStandards services that distributors demand.

Top distributors — AnyPromo, Overture, alphabroder, 4Imprint, HALO — increasingly require PromoStandards services as a condition of doing business at scale. Building them in-house is harder than it looks.

The spec is large and picky

15+ services, multiple versions, XSD-validated responses, and edge cases that only surface once real distributor clients start hitting your endpoints.

NetSuite is the hard part

SuiteQL, RESTlets, TBA tokens, matrix items, parent/child customers — generic SOAP libraries leave 80% of the work untouched.

Compliance is murky

Most in-house implementations "probably pass validation" but fail on edge cases. Distributors call out the broken services by name. It's visible.

Consulting builds take quarters, not weeks

A custom build from a NetSuite partner runs 6–12 months at $100–200k. Your distributors won't wait, and your CSRs keep answering "where's my order?" by phone.

What SuiteStandards is

Your PromoStandards expert — without the hiring.

SuiteStandards is an ongoing PromoStandards service tailored to your NetSuite account. I stand it up, operate it, and keep it current as the spec and your distributor relationships evolve. Running in production today against real distributor traffic.

Battle-tested in production

Not a template, not a tutorial. The service is already handling live distributor traffic today — I'm extending proven infrastructure to a new customer, not starting from scratch.

Compliance docs included

One compliance document per implemented service. Share them directly with distributors asking what you support. Nobody else in the industry publishes these.

Interactive Explorer

A web-based playground your distributors can log into, pick any service, submit a request, and copy ready-to-paste code in curl, PHP, Python, or Node.js.

NetSuite-native integration

SuiteQL-first, TBA-authenticated, record-type-aware. Matrix items, parent/child customers, and custom field mappings are handled as first-class concerns — not afterthoughts.

Hosted and operated

Running on SuiteStandards infrastructure at your own subdomain. No servers to provision, no nginx to configure, no calls to your IT team — ever. I handle the uptime, SSL, backups, and monitoring.

Kept current as the spec evolves

PromoStandards spec updates, new distributor onboarding, field-mapping tweaks as your NetSuite changes — handled by me as part of the ongoing service. Integration tests continuously validate every endpoint against its XSD using your real data.

What you get

The services distributors are asking for.

Twelve services are production-ready and available from day one. Four more have scoping docs and can be added as part of your service plan.

Service Versions supported Typical use case
Inventory 1.0.01.2.12.0.0 Real-time stock lookup, matrix-parent expansion, filter arrays
Order Status 1.0.02.0.0 PO search, SO search, allOpen, lastUpdate incremental polling
Order Shipment Notification 1.0.02.0.02.1.0 Tracking numbers, carton-level detail (2.1.0)
Invoice 1.0.0 Invoice lookup by number, date, or timestamp; voided invoices
Media Content 1.1.0 Product images, documents, and last-modified queries
Product Compliance 1.0.0 Regulatory data (Prop 65, CPSIA, etc.)
Company Data 1.0.0 Company profile, contacts, locations, shipping methods — 12 operations
Product Data (scoped, add-on) 2.0.0 Product catalog — specs, options, pricing structure
Product Pricing & Configuration (scoped, add-on) 1.0.0 Dynamic pricing, quantity breaks, decoration configuration
Purchase Order (scoped, add-on) 1.0.0 Inbound PO submission from distributors
Remittance Advice (scoped, add-on) 1.0.0 Electronic payment reconciliation

Bonus: every service also supports a non-standard JSON response mode. Distributors that send Accept: application/json receive a JSON envelope instead of SOAP XML — easier parsing for modern clients, fully backward-compatible for the ones that don't opt in.

How it works

From kickoff to distributor-ready in about a month.

I host and operate the service on your behalf — no IT coordination required on your end. Every engagement follows the same phased delivery model: fixed scope, fixed schedule, fixed price.

  1. Kickoff

    Service agreement signed, NetSuite access granted, integration contacts identified on both sides. Week 1 is about getting cleanly out of the gate.

    Week 1
  2. NetSuite configuration

    I configure your NetSuite account — deploying the RESTlet, adding the necessary custom fields, issuing a TBA token, and setting up the role. This work lives inside your NetSuite (yours to keep); the service that consumes it runs on SuiteStandards infrastructure.

    Week 2
  3. Service setup & mapping

    I map your item schema, customer hierarchy, and transaction custom fields into each service. Iterative validation against your real data with continuous integration testing.

    Weeks 2–3
  4. Go live & distributor activation

    Your services come online at your own subdomain on SuiteStandards infrastructure. I coordinate with your top distributors to point their integrations at the new endpoints and triage the first wave of real traffic.

    Week 4
  5. Ongoing operation & support

    I keep the service running, current, and compliant — hosting, monitoring, spec-update patches, new-distributor onboarding, field-mapping changes as your business evolves.

    Ongoing
Pricing

Start with the base. Add what you need.

Transparent, per-service pricing. A one-time onboarding fee gets the service stood up and configured for your NetSuite. Ongoing operation runs on the annual support plan.

Additional services

Add any of these to your base service. Priced individually by complexity — onboarding fee only; ongoing operation is covered by your support plan.

Service Description Price
Product Compliance 1.0.0 Regulatory data (Prop 65, CPSIA) $2,500
Media Content 1.1.0 Product images, documents, media updates $2,500
Invoice 1.0.0 Invoice lookup, voided invoices $2,500
Product Data 2.0.0 Product catalog — specs, options, pricing structure $2,500
Remittance Advice 1.0.0 Electronic payment reconciliation $5,000
Product Pricing & Configuration 1.0.0 Dynamic pricing, quantity breaks, decoration config $10,000
Purchase Order 1.0.0 Inbound PO submission from distributors $10,000

Bundle discounts available. If you're planning to take several add-ons — or the full set — let's talk about the right package for your needs.

Ongoing service plan

Begins after the first 90 days. Covers everything required to keep your PromoStandards services running, current, and responsive to distributor changes.

Hosting, operation & support
$500/month
or $4,800/year prepaid (save $1,200 — 20% off)
  • Managed hosting at your custom suitestandards.com subdomain
  • Email support with a 2 business-day response SLA
  • Bug fixes
  • PromoStandards spec-update patches
  • Up to 2 hours / month of on-demand changes (new distributor onboarding, field mapping tweaks)
Who's behind SuiteStandards

One experienced NetSuite developer, no handoffs.

You talk to the person writing the code. No junior consultants, no offshore subs, no "account management" layer.

Tim Dietrich

Tim Dietrich

Founder · Independent NetSuite developer

Building software professionally since 1998. Before shifting to NetSuite-focused work, I spent nearly two decades delivering business software for organizations across the spectrum — from startups to the Fortune 50, including the Library of Congress, Siemens, CarMax, the University of Virginia, and Dominion Energy. Today my practice is custom NetSuite development, backed by 8+ years of focused platform experience, 25+ years of experience providing custom software to promotional products companies, and PromoStandards work going back to 2018.

To learn more about Tim, visit his Web site: https://timdietrich.me

Let's see if SuiteStandards fits.

A 60-minute discovery call to walk through your current state, which services your distributors are asking for, and what it would take to get your PromoStandards services running.

Email tim@suitestep.com

On the distributor side? I also work with promotional products distributors on the consumption side — ingesting supplier PromoStandards feeds into NetSuite.