SuiteStandards is a managed PromoStandards service for NetSuite-based promotional products suppliers. I stand up the services distributors ask for — inventory, order status, shipment notifications, invoices, media, and more — host them for you, and keep them compliant as the spec evolves. Live in about a month.
Top distributors — AnyPromo, Overture, alphabroder, 4Imprint, HALO — increasingly require PromoStandards services as a condition of doing business at scale. Building them in-house is harder than it looks.
15+ services, multiple versions, XSD-validated responses, and edge cases that only surface once real distributor clients start hitting your endpoints.
SuiteQL, RESTlets, TBA tokens, matrix items, parent/child customers — generic SOAP libraries leave 80% of the work untouched.
Most in-house implementations "probably pass validation" but fail on edge cases. Distributors call out the broken services by name. It's visible.
A custom build from a NetSuite partner runs 6–12 months at $100–200k. Your distributors won't wait, and your CSRs keep answering "where's my order?" by phone.
SuiteStandards is an ongoing PromoStandards service tailored to your NetSuite account. I stand it up, operate it, and keep it current as the spec and your distributor relationships evolve. Running in production today against real distributor traffic.
Not a template, not a tutorial. The service is already handling live distributor traffic today — I'm extending proven infrastructure to a new customer, not starting from scratch.
One compliance document per implemented service. Share them directly with distributors asking what you support. Nobody else in the industry publishes these.
A web-based playground your distributors can log into, pick any service, submit a request, and copy ready-to-paste code in curl, PHP, Python, or Node.js.
SuiteQL-first, TBA-authenticated, record-type-aware. Matrix items, parent/child customers, and custom field mappings are handled as first-class concerns — not afterthoughts.
Running on SuiteStandards infrastructure at your own subdomain. No servers to provision, no nginx to configure, no calls to your IT team — ever. I handle the uptime, SSL, backups, and monitoring.
PromoStandards spec updates, new distributor onboarding, field-mapping tweaks as your NetSuite changes — handled by me as part of the ongoing service. Integration tests continuously validate every endpoint against its XSD using your real data.
Twelve services are production-ready and available from day one. Four more have scoping docs and can be added as part of your service plan.
| Service | Versions supported | Typical use case |
|---|---|---|
| Inventory | 1.0.01.2.12.0.0 | Real-time stock lookup, matrix-parent expansion, filter arrays |
| Order Status | 1.0.02.0.0 | PO search, SO search, allOpen, lastUpdate incremental polling |
| Order Shipment Notification | 1.0.02.0.02.1.0 | Tracking numbers, carton-level detail (2.1.0) |
| Invoice | 1.0.0 | Invoice lookup by number, date, or timestamp; voided invoices |
| Media Content | 1.1.0 | Product images, documents, and last-modified queries |
| Product Compliance | 1.0.0 | Regulatory data (Prop 65, CPSIA, etc.) |
| Company Data | 1.0.0 | Company profile, contacts, locations, shipping methods — 12 operations |
| Product Data (scoped, add-on) | 2.0.0 | Product catalog — specs, options, pricing structure |
| Product Pricing & Configuration (scoped, add-on) | 1.0.0 | Dynamic pricing, quantity breaks, decoration configuration |
| Purchase Order (scoped, add-on) | 1.0.0 | Inbound PO submission from distributors |
| Remittance Advice (scoped, add-on) | 1.0.0 | Electronic payment reconciliation |
Bonus: every service also supports a non-standard JSON response mode. Distributors that send Accept: application/json receive a JSON envelope instead of SOAP XML — easier parsing for modern clients, fully backward-compatible for the ones that don't opt in.
I host and operate the service on your behalf — no IT coordination required on your end. Every engagement follows the same phased delivery model: fixed scope, fixed schedule, fixed price.
Service agreement signed, NetSuite access granted, integration contacts identified on both sides. Week 1 is about getting cleanly out of the gate.
Week 1I configure your NetSuite account — deploying the RESTlet, adding the necessary custom fields, issuing a TBA token, and setting up the role. This work lives inside your NetSuite (yours to keep); the service that consumes it runs on SuiteStandards infrastructure.
Week 2I map your item schema, customer hierarchy, and transaction custom fields into each service. Iterative validation against your real data with continuous integration testing.
Weeks 2–3Your services come online at your own subdomain on SuiteStandards infrastructure. I coordinate with your top distributors to point their integrations at the new endpoints and triage the first wave of real traffic.
Week 4I keep the service running, current, and compliant — hosting, monitoring, spec-update patches, new-distributor onboarding, field-mapping changes as your business evolves.
OngoingTransparent, per-service pricing. A one-time onboarding fee gets the service stood up and configured for your NetSuite. Ongoing operation runs on the annual support plan.
Add any of these to your base service. Priced individually by complexity — onboarding fee only; ongoing operation is covered by your support plan.
| Service | Description | Price |
|---|---|---|
| Product Compliance 1.0.0 | Regulatory data (Prop 65, CPSIA) | $2,500 |
| Media Content 1.1.0 | Product images, documents, media updates | $2,500 |
| Invoice 1.0.0 | Invoice lookup, voided invoices | $2,500 |
| Product Data 2.0.0 | Product catalog — specs, options, pricing structure | $2,500 |
| Remittance Advice 1.0.0 | Electronic payment reconciliation | $5,000 |
| Product Pricing & Configuration 1.0.0 | Dynamic pricing, quantity breaks, decoration config | $10,000 |
| Purchase Order 1.0.0 | Inbound PO submission from distributors | $10,000 |
Bundle discounts available. If you're planning to take several add-ons — or the full set — let's talk about the right package for your needs.
Begins after the first 90 days. Covers everything required to keep your PromoStandards services running, current, and responsive to distributor changes.
You talk to the person writing the code. No junior consultants, no offshore subs, no "account management" layer.

Building software professionally since 1998. Before shifting to NetSuite-focused work, I spent nearly two decades delivering business software for organizations across the spectrum — from startups to the Fortune 50, including the Library of Congress, Siemens, CarMax, the University of Virginia, and Dominion Energy. Today my practice is custom NetSuite development, backed by 8+ years of focused platform experience, 25+ years of experience providing custom software to promotional products companies, and PromoStandards work going back to 2018.
To learn more about Tim, visit his Web site: https://timdietrich.me